Q: How long is the delivery time of the product?
A: Generally speaking, the sample order needs 7 days after the specification approved by client, Bulk order needs 1 months, the repeat order could by shipment within 10-20days.
Q: Before the sample making, What parameter should I provide before the sample making?
A: We need to know the Nominal Voltage, Free-load and on load peformance, Rotation Direction, Shaft Diameter and Length. If there is other special requirement, please let us know in advance such as working current limits, EMC limits, noise limits, expected life time.
Q: Are you a factory or a trader?
A: We are a factory, established in 2015.
Q: How about the sample order?
A: If you have a large order, we can provide you with 1-4 free samples. freight to be borne by the customer
Q: Can we customize the product electromechanical solutions?
A: Of course, we have professional engineers to provide you with solutions as client's size and specs requirments.
Q:What is the warranty of the motors?
The warranty is 3 years on the production date, under the warranty we will afford the shipping cost to send the replacement.
Q:Can you design the motor according to the different request?
A:Yes, we can offer the ODM.
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